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Dealers are
accredited by the Better Business Bureau of Greater Hampton
Roads (BBB).
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Dealers
follow the Virginia Independent Automobile Dealers
Association (VIADA) code of ethics.
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Contract review upon request.
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National
Automobile Dealers Association (NADA) or Kelley Blue Book (KBB)
value provided before you sign contracts.
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24-hour hold
on your vehicle with a fully refundable $100.
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Deal
canceled if the sale is not approved as written by the
dealer.
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Copies of
all paperwork including MAPP documents.
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Test drive
with salesperson.
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On-the-lot
inspection.
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MAPP point
of contact for problem resolution.
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BBB and
Military Legal Assistance for unresolved problems.
